Delivery policy

Subject to stock availability and receipt of payment, requests will be processed within 7 working days, confirmed and handed over thereafter to a courier company for delivery to the address as given by you.

Kaapse Liqueurs will not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.

Delivery charges and instructions are specified and requested on our order form. For very remote areas not serviced by standard couriers, Kaapse Liqueurs will be in contact with you to arrange an alternative address.

Kaapse Liqueurs will supply all goods to the courier company in good order.

Cancelled orders on the e-commerce facility will be refunded after deduction of a 20% charge for administration and packaging costs. This is providing the order had not been collected by the courier company. Kaapse Liqueurs reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient. Should Kaapse Liqueurs exercise this right, you will receive a full refund with no deductions.

International Delivery (outside of South Africa)

If you reside and live outside South Africa, it is totally your responsibility to check and comply with and pay for all duties, vat, customs requirements and legal documentation or charges relating to the importing of alcohol into your country.

Whilst we use the services of The Vineyard Connection, we cannot be held responsible for individual and local regulations pertaining to importing alcohol.

Kaapse Liqueurs uses VCExpress (Door to Door) international delivery for any online purchases, we can offer alternative delivery options to you by contacting us.